Department Manager
London - Surrey Quays, GB, SE16 7FU
Team leadership:
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Recruit, train, and manage a team of Sport Advisors (sales assistants)
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Mentor and lead the development of each team member within your department
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Foster a collaborative and motivated work environment
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Set performance goals and provide ongoing feedback
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Conduct performance evaluations and manage scheduling effectively.
Sales and Customer Service:
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Set sales goals and drive the team to achieve these targets
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Ensure excellent customer service
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Ensure that your team is trained to provide product knowledge and assistance to customers.
Merchandising and Inventory Management:
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Ensure top-level and organized department displays
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Manage inventory levels, including restocking and inventory counts.
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Ensure that campaign materials and visual merchandising policies are implemented
Commercial Strategies:
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In collaboration with our Commercial Team, prepare a commercial plan and stay updated on product knowledge within the department
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Together with your store leader, define the product range to be offered to customers and sports practitioners
Reporting and Analysis:
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Generate and analyse sales reports and key performance indicators (KPIs).
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Use data to make informed decisions and adjustments to department strategies
Secure operational efficiency by becoming a Duty Manager
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Implement and maintain operational procedures and policies during assigned duty hours
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Lead the overall operational function of the store during assigned duty hours
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Ensure compliance with company policies and safety regulations
The profile we’re looking for:
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A dynamic go-getter who thrives on leading the pack and adores all things sports
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Centered on people and driven by a passion for serving others
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A revolutionary force ready to shake up the retail world
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An inspiring individual dedicated to fostering growth in others
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Committed to personal and team growth
ADDITIONAL INFORMATION:
As a Deparment Manager, you will be required to work usual retail hours including evenings and weekends.
BENEFITS
Get to enjoy the following benefits and perks:
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Yearly pay evaluations
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Healthy discounts on all Decathlon goodies
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Fun weekly Staff Sports/Activities
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Pedal your way to work with the Cycle-to-Work Scheme
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Dive into top-notch training at Decathlon Academy
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Dive into hundreds of discount vouchers (think groceries, travel, shopping, and more!) with our discount hub developed by SmartSpending!
… and many more
Decathlon is committed to inclusion and non-discrimination, and thus acts on a daily basis in favor of disability, a multi-generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.